DX Courier
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Overview
DX Courier is our specialist service designed to ensure business customers that parcels will reach their colleagues or customers at business addresses securely, within business hours.
This service is the first choice of countless retailers, wholesalers, manufacturers and government departments in the Republic of Ireland. We move packages and parcels in all directions between head offices, branches, distribution centres and retail outlets, as well as between suppliers, repairers and other 3rd party providers. ...
Our security-screened and cleared drivers provide continuity and reassurance of reliability for store managers, warehouse and logistics staff everywhere. The same familiar face will frequently complete deliveries, as expected, day after day. (Their visits may also include collections, either at the same time as a delivery, or on a second visit in the same day.)
By providing this dependability, DX Courier enables you to integrate your deliveries and collections into the workflow of your business with absolute confidence.
DX Courier serves high streets, industrial estates, office parks, trading parks and even health campuses in cities, suburbs and villages in ROI. DX Courier provides a range of flexible delivery time options, ensuring you can begin your business day with everything you need in place. Our Customer Service teams are situated locally, so they have their finger on the pulse of exactly what’s going on at all times.
As with all parcels we handle, DX Courier parcels are tracked and GPS located through to their end destination, with a signature obtained from the end recipient address should you require this.
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Key features
- Full tracking and GPS located to end destination
- Next day delivery
- Locally situated Customer Service teamsÂ
- Receiver signature obtained if required
- Integrated DX Despatch ordering and labelling software
- Local/personal contacts and management
How the process works
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Collection
DX Courier collects your consignment from you after you’ve logged it with us using DX Despatch.
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Local depot
At your local DX depot, your consignment is unloaded and scanned, then trunked and forwarded to the appropriate DX Hub.
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DX Hub
Once it reaches the DX Hub, the consignment goes through sorting, retrunking and scanning for its onward journey to our delivery depot.
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Delivery depot
Once it reaches the DX Delivery depot local to the delivery address, the consignment is again scanned and loaded onto the delivery vehicle.
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The last leg
Our driver then delivers the consignment direct to the delivery address, obtaining full POD information upon a successful delivery.
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Delivered Exactly
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Trusted by our loyal customers
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How you will benefit
- Best in class security and reliability
- All our staff have come through our rigorous vetting process, which includes a Disclosure & Barring Service (DBS) check. This ensures you of a consistently secure and reliable service. Your parcel is always in very safe hands.
- Unrivalled safety for your parcels at our hubs
- Our DX Hubs have a unique, fully caged sortation network with a cross-dock operation. This results in the lowest levels of damage in the delivery industry and minimises mis-sortation of parcels.
- Local and personal contacts and management
- Our customer services, account and depot management are all localised, and we don’t have call centres. You have direct contact with a local team you can build a relationship with, who care about and will get to understand your business.
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Start using DX Secure Business
We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.
Need more information about this service?
We're always on hand to help with any queries. If you'd like to speak to one of our dedicated Xperts then feel free to get in touch.