Founded in 1919, Hart Brown’s client-led firm of solicitors operates from 6 regional offices in Surrey. Hart Brown prides itself on its innovative approach and excellent customer service.
The Challenge
As the need for communications at Hart Brown are often time critical, our challenge was to provide a reliable, overnight service which ensures that correspondence will be there at the start of the day. Key areas of importance included:
- Early morning, next day delivery UK-wide
- Reliable service for both branch-to-branch and external business correspondence
The Solution
DX has delivered successfully for law firms and other organisations since 1975, so we recommended our established DX Document Exchange service as the best delivery solution for Hart Brown's internal and external mail. They are confident that their hard copy, original documentation will arrive on the lawyer’s desk before 9am the next working day. We also provided a dedicated account manager to respond to any queries, making the overall service proactive and efficient.
The Recommendation
“As long as the Law Society requires us to keep an original on file, there will always be a need for paper. And as long as we need to send documents to other lawyers or between our offices, it is logical for us to use DX as they are so experienced with law firms.”
Peter McGinty, General Manager of Hart Brown
To find out how the DX Document Exchange service can benefit your communications with secure and reliable delivery, click here