For all queries, please select the appropriate department from the table below; alternatively, to contact us by phone, please call the relevant number:
Waiting for a passport, concert ticket, visa, debit card or other DX secure delivery? You can track your item or book a redelivery (if we have tried to deliver already) online.
Alternatively you can contact us by phone, you will be asked for your DX secure tracking number.
Customer Service Enquiries - DX Secure Products
Are you already a DX customer - and need more labels, pouches, seals, logbooks etc. Order online have. You can also track your items online.
For other queries about your DX exchange, DX Mail or DX Courier service (Excluding DX secure deliveries) please call.
Customer Service Enquiries
*Maximum charge 5p/min when calling from a BT landline. Other networks and mobiles may vary.
DX Group Headquarters
DX Group (Registered Office)