For all queries, please select the appropriate department from the table below; alternatively, to contact us by phone, please call the relevant number:

 

 

Customer Services (DX Secure)

Waiting for a passport, concert ticket, visa, debit card or other DX secure delivery? You can track your item or book a redelivery (if we have tried to deliver already) online.

Alternatively you can contact us by phone, you will be asked for your DX secure tracking number.

Customer Service Enquiries - DX Secure Products

 

 0844 371 0000* (Unable to call 0844, please dial 01604 496 798)
Customer Services (Document Exchange, Mail or Courier services)

Are you already a DX customer - and need more labels, pouches, seals, logbooks etc. Order online have. You can also track your items online.

For other queries about your DX exchange, DX Mail or DX Courier service (Excluding DX secure deliveries) please call.

Customer Service Enquiries

 

0844 371 3335* (Unable to call 0844, please dial 01753 657 350)

 
Account Enquiries
If you have an existing account and wish to speak to an account manager regarding your account. 

 0844 371 2004*
New Business
Talk to us about how to become a DX Member

 0844 826 1178*

 *Maximum charge 5p/min when calling from a BT landline. Other networks and mobiles may vary.
 

DX Mail Address

DX Group Headquarters

DX1

IVER

Postal Address

DX Group (Registered Office)
DX House
Ridgeway
Iver
Bucks
SL0 9JQ

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