Customer Service enquiry

This page is specifically for Customer Service enquiries relating to DX Exchange, Mail or Courier services only. We are able to respond to your email Monday to Friday 8am to 6pm.  Emails to this address sent over the weekend or on public holidays will not be accessed until the next working day.

If you have received a calling card or text or are enquiring about a passport, credit card, ticket, visa or other DX Secure delivery, please click here.

If your matter is of a more general nature, please go to the General Enquiries page.