How to use the DX Category A Specimen service

These four simple steps show how easy it is to send infectious specimens using the DX Category A Specimen service:

 

  1. Fax a completed Category A Booking Request Form to us at 01753 631 560. To ensure collection and delivery within the UK the next working day, booking requests must be received by 1 pm.

  2. Package up and label your samples in accordance with our comprehensive User Guide.

  3. DX will then confirm the price and collection details to you, and once your signed approval has been received, our specialist Category A carrier will send you a completed ADR Transport Document. You will need to sign this document and hand it to the courier upon collection.

  4. The courier will obtain a signature on delivery of your Category A Specimen and you may also obtain confirmation of delivery, normally available by 12 noon the day following delivery, from our Health Team by quoting your 12-digit tracking number.


Want to know more about using this service? Call our dedicated Health Team now on 01753 654654 or contact us to find out more

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