Logo
DX Banner

Customer Centre

Customer Center


Membership Services
The Document Exchange
Tracked Document Exchange
Mail
Blank
Mail And Parcels Services
Mail
Parcels
Mail

to

Not a customer?
To speak to a DX sales consultant now, please call 08457 585 325 or Click here to email us.

bo

to

"…99% of our outgoing mail reaches its destination the very next day."
Click here
 to find out 
more about 
DX's
 
partnership 
with Fortis and view our other case studies. 

bo
 

Privacy Policy

 

DX Services plc ("DX", "we" or "us") takes your privacy seriously. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.

Please read this Privacy Policy carefully as once you use the DX website ("Website") and/or the services provided through the Website ("Services") you will be regarded as having read and accepted this Privacy Policy. You must not use our Website or our Services if you do not accept this Privacy Policy.

DX Services plc (company number 5146074) is the data controller in relation to the Services and your personal data. Our registered address is DX House, Ridgeway, Iver, Bucks, SL0 9JQ. If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer at marketing@thedx.co.uk

The information we collect
We will collect personal information about you which you give to us when you register to use our Services. The provision of the Services to you may also require us to store details of your transactions. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

Purposes for which we use information about you
We may use your personal information for the following purposes:
(a) to enable you to access this Website; and/or
(b) to enable you to access and use the Services; and/or
(c) to personalise aspects of our overall service to you; and/or
(d) to send you information we think may be of interest to you; and/or
(e) to communicate with you

You can ofcourse withdraw your consent of our use of your information at any time by emailing us at marketing@thedx.co.uk.


Passing on information about you
We may need to disclose information about you if you breach this Privacy Policy and/or Terms of Use. We may also disclose or access your account if required to do so by law or any Governmental body.
You agree that we may pass on your personal information to our reputable selected partners and that by giving your consent, such third parties may then email or SMS you with information, offers and services that they feel may be of interest to you. Once you have given consent you can of course withdraw it at any time by e-mailing us marketing@thedx.co.uk

Security
Keeping information about you secure is very important to us. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Cookies
A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our Website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you. We will store your cookies for a maximum of three months. Cookies help you to save time. For example, if you register for our Services, a cookie helps us to remember who you are and what your preferences are. Next time you return, we can fill in any questions that you have already answered. The more you tell us about yourself, the more we can help to find information or products you want. You can adjust your Internet browser setting to reject cookies, however, if you do not accept incoming cookies then the performance of our Website on your system may be impaired.

Transferring your information abroad 
Information supplied by you to us will only be transferred abroad by us or our agents for the purpose of performing contractual obligations to you, or when you have given your prior consent to such transfer.

Your Rights
You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.