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User Materials & Guides
 

Click on the relevant product to download customer information.For all other enquiries 
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Product

Customer Support Materials

PDF

   

The Document Exchange

Top Tips Guide
pdf
DX User Guide

pdf

How to Address DX Mail
pdf
DX Welcome for Main Contact pdf
DX Mailroom Poster pdf
DX Intro for Internal Staff pdf
Terms and Conditions

pdf

Monitoring Form pdf
Prohibited Articles pdf

SecureDX

Terms and Conditions pdf
User Guide (for DX Members) pdf
Re-order Form (for DX Members) pdf
User Guide (Door Collection)  pdf
Re-order Form (Door Collection) pdf

Tracked Mail

Terms and Conditions pdf
DX Tracked Mail User Guide pdf

Mail (pre-sorted)

Terms and Conditions

pdf

User Guide

pdf

Signed Mail (DX Members)

Terms and Conditions

pdf

User Guide

pdf

Signed Mail (All Other Customers)

Terms and Conditions

pdf

User Guide

pdf

Parcels 

Terms and Conditions

pdf

Prohibited Articles

pdf

Consigned Service User Guide
pdf
Consigned Service User Guide (Ireland)
pdf
Silver & Gold Service User Guide
pdf
Waybill User Guide
pdf
Dispatch Note Completion Guide Poster
pdf

Specimen Delivery Services

Terms and Conditions

pdf

Tracked Specimen User Guide

pdf

Category A Specimen User Guide

pdf

Category A Specimen Booking

pdf

Form Supplies Recorder Form

pdf

 

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Our Customer Support team are here to help, either call them now on 08705 222324, or click here to email us your enquiry.

 
 
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