DX Secure

Secure delivers small parcels and sensitive mail direct to a Customer’s premises via a fully tracked delivery network.

So if you’re concerned about fraud and loss, Secure provides that extra peace of mind by reducing consignment interception and identity theft – with proof of delivery every time.

Who we deliver for

We work with businesses for whom the intrinsic value of their goods is second only to demanding the highest reliability and delivery standards for their own Customers.

  • E-tail (online retailers) 
  • Ticketing organisations 
  • Businesses needing proof of delivery 
  • The public sector 
  • Financial services 

The benefits to you

Through our reliable and trusted network, we give Customers a range of delivery and collection options.

  • Pre-1pm, next-day and 3 day delivery options 
  • Photographic and GPS evidence of delivery 
  • End-to-end security and a 100% audit trail when required 
  • A tracked service for lower value items to residential addresses 
  • Email alerts prior to and signature capture upon delivery 
  • If we’re unable to deliver, a calling card is left so your Customer can rearrange a delivery at a convenient time 
  • Secure handling within our network and real-time tracking provided as standard 
  • It couldn’t be more convenient as we collect from you or your nominated supplier 
  • Handling of items up to 15kgs 
  • Easy to use self service options to track items or organise a redelivery are accessible 24 hours a day, 7 days a week, to reduce the demands on your Customer services team 
  • DX Despatch is our online tool for you to organise delivery and tracking of the items you send, providing you with first line Customer service tools 
  • Vetted drivers assess the security of each delivery location before leaving the item, and if in doubt, won’t deliver – helping to reduce your losses and claims 

Our service features:

Secure Post

With real-time tracking of in-transit goods and a signature upon delivery, security is awarded top priority


A 100% tracked service for lower value items, with recipient signature for proof of delivery if available, or the option to leave with a neighbour or designated safe place if no-one is home

Mandatory Signature

For your extra piece of mind when sending valuable items, a recipient signature will be required upon delivery 

Disguised Mail

Our ‘Disguised Mail’ option hides valuable content sent by Royal Mail to high-risk postcodes, reducing the risk of interception

Case study 

As the UK’s leading educational publisher, TSL Education Ltd sends multiple publications each week to thousands of Customers. TSL chose DX as they required a reliable delivery partner which would provide additional proof of receipt:

  • DX2Home offers TSL a cost-effective and 100% tracked service, including photographs of the delivery address and the safe place the item was left 
  • For added piece-of-mind, the courier’s handheld captures the GPS co-ordinates and three unique identifying points of the delivery address 
  • Daily reports that highlight issues or problems, ensursing they are dealt with promptly and efficiently

Read the full case study here.

Get in touch

To find out more about how Secure could help your business, or to talk to our team about your specific requirements, call us on 0844 826 1178 or contact us to find out more.

Service Selector

To find the service(s) best suited to your needs, use our Service Selector here.

Our Services